AI agents that run real human work — not just assist with workflows.

Our Location

Ativo Plaza, Persiaran Perdana, Bandar Sri Damansara, 52200 Kuala Lumpur

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Privacy Policy

Your privacy and security are paramount to Activbot. This policy describes how we collect, use, and protect your information when you use our AI SaaS products, AI agent applications, custom software services, and website.

1. Who We Are

Activbot Inc. provides AI-powered SaaS products, AI agent applications, and tailored software development services, including Scrumman and ProntoVid. We act as the data controller for user information under applicable data protection laws.

2. Data We Collect

• Account Information: Name, email, company, billing details provided during signup.
• Usage Data: Product interactions, logs, feature usage, and performance metrics.
• Technical Data: IP address, device type, browser, and cookies to ensure security and improve user experience.

3. How We Collect Data

We collect data when you register, use our products, fill out forms, and via automated means (cookies and analytics) when you visit our website.

4. How We Use Data

• To deliver and maintain our services and manage your account.
• To personalize features, send updates, and respond to support requests.
• For billing and fraud detection.
• To analyze usage and enhance product performance.

5. Data Sharing & Security

We do not sell personal data. We share data only with trusted processors (e.g., AWS, GCP, Stripe) under strict agreements. We use encryption in transit and at rest, regular audits, and access controls to protect your data.

6. Data Retention

We retain personal data only as long as necessary to provide services or comply with legal obligations. You may request deletion of your account and data by contacting us.

7. Your Rights

You can access, correct, or delete your data by emailing privacy@activbot.com. You may withdraw consent or object to processing where applicable.

8. Policy Changes

We may update this policy. The effective date appears at the top. Significant changes will be notified via email or banner.

Terms of Service

1. Acceptance of Terms

By accessing or using Activbot’s website and SaaS products (“Services”), you agree to be bound by these Terms of Service.

2. Use of Services

• You may use the Services only in compliance with these Terms and all applicable laws.
• Activbot grants you a limited, non-exclusive, non-transferable license to use the Services.

3. Account Registration & Security

You must register for an account to access certain features. You are responsible for maintaining the confidentiality of your credentials and all activities under your account.

4. Fees & Payment

Certain features may require payment. All fees are in USD and non-refundable except as required by law. Activbot may change fees with 30 days’ notice.

5. User Content & Privacy

You retain ownership of data you submit. You grant Activbot a license to use that data to provide and improve the Services, subject to our Privacy Policy.

6. Intellectual Property

All rights, title, and interest in the Services (excluding your content) are owned by Activbot or its licensors. You may not copy, modify, or redistribute our software or materials.

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. ACTIVBOT DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Limitation of Liability

IN NO EVENT SHALL ACTIVBOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES.

9. Termination

We may suspend or terminate your access for violations of these Terms or inactivity. You may close your account at any time by emailing support.

10. Governing Law

These Terms are governed by the laws of Malaysia, without regard to conflict of laws principles.